The company is pleased to provide coverage for medical expenses in case of illness caused by COVID-19 infection occurring abroad in all coverage plans.

For transit flight, please fill out the flight number departing from Thailand and the flight number that arrives Thailand.

All customers can contact our emergency services call center 24 hours at +662-205-7775 Please see the instructions here

Customers can contact our customer relation center at 02-119-3088 Monday - Friday 8:30-17:00 or email us at cs@sompo.co.th Please see the instructions here

This travel insurance does not cover the travel to Afghanistan, Cuba, Iraq, Israel, Lebanon, Nicaragua, North Korea, Palestine and Syria

Please fill out the date you depart and arrive Thailand.

Yes, but the policy will not cover these pre-existing conditions or any complication arising from these conditions.

Qualifications and documentation required for individuals of other nationalities to apply for insurance are as follows:
1. For those entering Thailand for employment purposes
-Certification from the employing company is necessary, along with a valid work Permit or Pink Card for non-Thai nationals.
2. For individuals registering marriage with a Thai citizen or retirees relocating to Thailand
-Documentation such as marriage certificates or relevant visa types of the insured person are required. Notably, the insured individual must not be classified as a tourist, with the insurance coverage period lasting for a minimum of 6 months.
-Insurance applicants must provide evidence of leasing a house, condominium, or apartment in Thailand.

Single Trip pan is the cover per trip but the annual trip plan is the plan to cover unlimited number of trip within a year which the maximum days per trip must be 90 days

Applicants must be residents in Thailand only with the age 1-75 years for single policy and 15 - 65 years for annual policy

Applicants who are age during 1-14 years will be able to get the maximum coverage in all insurance plans for loss of life, dismemberment, loss of sight or total permanent disability at THB1 Million and for medical expenses during travel overseas at THB2 Million. Other covers shall remain as the selected plan.

Go Japan plan is special plan for all SOMPO customers whose destination is Japan. In case of emergency, just call our emergency services number at +662-2057775 everyday 24 hours, you will get additional services as per below

- Telephone medical advice to advice on our recommended hospital networks with direction to go and/or to make the doctor appointment for you

- To interpret the Thai/English/Japanese medical communication/message between you and Japanese doctor via telephone to ensure the same understanding about your symptom and the medical treatment

- Cashless medical services with our hospital networks in Japan. You don’t need to pay the cost in advance; we will take care for you with the limit according to your selected plan.

Travel Insurance is the important insurance product to cover unexpected lost and expenses during the overseas trip for all travelers. There is not only standard coverage for life insurance and medical expense but also has other additional special tailored made coverages for travelers which are 24 hour emergency travel assistant services and coverages on flight protection and baggage and personal belongings protection.

Sompo Insurance (Thailand) Pcl. has been established on 13 June 1997. Our current registered capital is 3,120 million baht fully paid up. We are now number 1 most trusted and the largest Japanese insurance companies in Japan with credit rating of A- from Standard & Poor’s (The biggest American financial services company). With our resolute commitment, extensive expertise, strong financial status and global network, our customers are assured the highest quality of insurance services.

Cashless medical treatment is an exclusive benefit for our policyholders that is available only at our globally contracted hospital network. However, there may be instances where network hospitals are temporarily unable to provide cashless services, per their internal conditions beyond our control. Furthermore, if we have reason to suspect that your medical condition predates your insurance coverage, we may require you to pay for treatment upfront as a prudent measure. Therefore, we strongly recommend that policyholders contact SOMPO Assist prior to seeking medical care, allowing us to verify and schedule an appointment at an appropriate in-network facility that can accommodate cashless services during that time period.